WAITER/WAITRESS (Male candidates are preferred)
Mô tả công việc
• Keep informed of menu items available to customers. Stay updated on meal courses to serve food in the correct sequence.
• Assist the Captain and serve orders directly to customers.
• Frequently check to ensure tables are neatly organized. Stay informed of reservations.
• Ensure that reserved tables are properly set (receptacles, napkins, etc.) as requested.
• Explain the featured menu to customers and upsell. Recommend beverages.
• Respond kindly to and resolve any problems customers may experience.
• Keep all furniture, containers, and other items in the workplace clean.
• Ensure that menu items served to customers match the orders taken. Carefully observe customers until their meal is finished.
• Be knowledgeable about food and beverages (types, hours of operation, and nature of services).
• Keep informed of auxiliary facilities (types of facilities, sizes, hours of operation, and related services).
• Stay informed about how to access information that customers may request, including membership systems and related services.
• Report to the Manager immediately if any problem arises in facilities or services and take appropriate action.
• Receive and handle customer complaints and requests professionally. Accept compliments and criticism gracefully.
• Provide directions and assistance in guiding customers when necessary.
Yêu cầu công việc
- Education: College degree or above.
- Experience: Previous experience in hotel restaurant service preferred.
- Credenitals: Certificates in hotel service or food & beverage preferred.
Quyền lợi
- Attractive & competitive salary with service charge.
- 02 months of probation with full salary & service charge.
- Clear career development plan with local & international training courses.
- Wonderful working environment with a professional team.
- Annual vacation, annual health check, insurance, and other welfare as per Labor Law.