Operation Manager

Pullman Vung Tau Hotel & Convention Center is seeking a highly motivated and experienced Operation Manager to lead our dynamic team. As an Operation Manager, you will be instrumental in overseeing the daily operations of our prestigious hotel, ensuring exceptional service delivery and guest satisfaction across all departments. You will be responsible for optimizing operational efficiency, managing resources effectively, and maintaining the highest standards of quality and service that Pullman is renowned for.

This role requires a strong leader with a keen eye for detail, a passion for hospitality, and the ability to inspire and develop a diverse team. You will work closely with department heads to implement strategic initiatives, monitor performance, and drive continuous improvement. If you are a results-oriented professional with a proven track record in hotel operations management, we invite you to join our vibrant team and contribute to our ongoing success.

• Proven experience (minimum 5 years) in a similar operational management role within a 4 or 5-star hotel environment.
• Strong leadership and team management skills, with the ability to motivate, train, and develop staff.
• Excellent understanding of hotel operations, including Front Office, F&B, Housekeeping, and Maintenance.
• Exceptional problem-solving abilities and decision-making skills under pressure.
• Strong communication and interpersonal skills, capable of interacting effectively with guests, staff, and management.
• Proficiency in hotel management software and Microsoft Office Suite.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Fluency in English and Vietnamese is essential.

• Competitive salary and attractive bonus scheme.
• Comprehensive health and social insurance package.
• Opportunities for professional development and career advancement within Accor Group.
• Daily staff meals and uniform provided.
• Dynamic and international working environment.
• Employee discounts on hotel stays and F&B services worldwide.
• Annual leave and public holidays as per labor law.