Assistant Front Office Manager
Mô tả công việc
Join Selectum Noa Resort Camranh, a premier destination offering unparalleled luxury and service. We are seeking a dynamic and experienced Assistant Front Office Manager to lead our front office team, ensuring exceptional guest experiences from arrival to departure. This pivotal role involves overseeing daily operations, managing staff, resolving guest concerns, and upholding the highest standards of hospitality. You will play a key part in creating memorable stays for our guests and fostering a positive, efficient work environment for your team.
Yêu cầu công việc
- Proven experience (3-5 years) in a supervisory or assistant management role within a hotel or resort front office.
- Strong leadership abilities with a track record of motivating and developing a team.
- Excellent communication and interpersonal skills, capable of interacting effectively with guests and staff from diverse backgrounds.
- Proficiency in English; additional language skills (e.g., Russian, Korean, Chinese) are a significant advantage.
- Solid understanding of hotel management systems (PMS) and front office procedures.
- Exceptional problem-solving skills and the ability to remain calm and effective under pressure.
- A degree or diploma in Hospitality Management, Hotel Administration, or a related field.
- Commitment to delivering outstanding guest service and maintaining high operational standards.
Quyền lợi
- Competitive salary and service charge.
- Comprehensive social, health, and unemployment insurance.
- Opportunities for professional growth and career advancement within a luxury resort environment.
- Daily meals and accommodation support (depending on policy).
- Dynamic and supportive work culture.
- Annual leave and public holidays as per Vietnamese labor law.
- Resort-specific perks and discounts.